Hello! I am Benjamin Lambert.
I am an IT analyst with large experience in support for all kind of customer, structure and condition. Passionate in the web development, I studied and started practising to move into professional.
Feb 2019 - present
Service Center level 1-2 - Customer oriented - ITIL, Working in a High Security based environment, Virtualized application, Remote application, VPN,...
Sept 2010 - Jan 2019
Software/Hardware Support-Maintenance, Managing an IT Kiosk + Staff for direct customer support, Call taking, Mailbox, direct customer support.
2005 - 2010
Large gamers/customers community management, Moderation + Volontary staff management (10-20 people), Board and Game Servers Management + QA.
2016 - 2017
Université de Strasbourg
Gestion du Web / multimédia et webmaster, HTML, CSS, CMS, PHP, JS, Framework,Json, ...
2007 - 2009
Hardware Support, Windows installation/maintenance, Networking (Basics), IT and Network Security (Basics).
rue de la clairière 63 1440 Braine-le-Chateau
0032 495 41 57 69